Effective Date: 01 Jan, 2025
At [Company Name] (“we,” “our,” “us”), we are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you use our SaaS-based web application (“Service”) and interact with our website or any of our products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our Service, you consent to the collection, use, and transfer of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal data to provide, improve, and personalize our Service. The types of information we collect include:
2. Personal Information
- Account Information: When you register for the Service, we collect information such as your name, email address, company name, phone number, and billing information.
- User Content: Any content you upload, share, or manage through the Service, such as documents, support tickets, or project details, is stored in our system.
- Communication Data: If you contact us via email, chat, or phone, we collect records of your communication, including any feedback, inquiries, or support requests.
3. Non-Personal Information
- Usage Data: We collect data about how you interact with the Service, such as IP addresses, browser types, device information, pages viewed, and time spent on our platform.
- Cookies: We use cookies and similar technologies to enhance your user experience. Cookies help us remember your preferences, track usage patterns, and improve the functionality of the Service.
4. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide the Service: To create and manage your account, process transactions, deliver customer support, and maintain the functionality of the Service.
- To Improve the Service: To enhance our platform, develop new features, and analyze how the Service is being used.
- To Communicate with You: To send you account-related notifications, service updates, and marketing communications (you can opt-out of marketing emails at any time).
- To Protect and Secure: To monitor for fraudulent activity and ensure the security and integrity of the Service.
- For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors who help us operate the Service, such as payment processors, hosting providers, and customer support tools. These service providers are contractually obligated to handle your data securely and only for the purpose of assisting us.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or regulatory inquiries.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction. We will notify you of such a change through email or a prominent notice on our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. If you wish to delete your account or request the removal of your data, please contact us at [insert contact email], and we will process your request in accordance with applicable law.
7. Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
8. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Correction: You can access and update your account information at any time through your account settings. If you need assistance with updating your data, please contact us.
- Data Deletion: You can request that we delete your personal information by contacting us at [insert contact email]. We will take reasonable steps to honor your request, subject to any legal obligations.
- Opt-Out: If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions in the email or by contacting us directly.
- Data Portability: In some cases, you may request a copy of your data in a structured, commonly used, and machine-readable format.
9. International Data Transfers
As we operate globally, your information may be transferred to and stored in countries outside your own. By using our Service, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence. We will take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information as soon as possible. If you believe we may have collected such data, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a prominent notice on our website. The updated Privacy Policy will be effective as soon as it is posted on this page. Please review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Attune Cloud Business Solutions Private Limited
G-202 Bollineni Silas Bengaluru
info@attunebusiness.com
By using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
